If in the past working as a waiter or waitress was seen as a job for novice young people, today things have changed. The new concept of catering which requires greater attention to the customer has led to a total change in the perception of this profession which can also be very specialized. A job that, like that of the chef, requires various skills and abilities that are not purely technical.
When the profession of waiter is named, we refer generically to whoever is in charge of service to customers in the restaurant business. In principle, a waiter takes care of the orders, of serving food and drinks at the table, of preparing the dining room, of accompanying the customers to the tables. A waiter usually works in groups and the brigade can be more or less large in relation to the size of the restaurant; this is why a waiter can also be highly specialized so we will have the generic waiter but also the waiter specializing in certain dishes, the one specializing in breakfasts, just to name a couple. A waiter can work in a restaurant but also in a hotel or for a catering company, and her job can be full time, part time, seasonal only or annual. In this guide we give you the example of a basic waiter or waitress CV: if you have a specialization in the subject, or if you only work for specific structures (for example banqueting), you can use it as a basis to build your staff.
Work experience
A waiter needs to show experience when looking for work. It is good practice to enter only the experiences relevant to the one for which you are applying: in fact, if a CV is personalized, the chances of being called for an interview are much greater. For example, if you are applying for a role at a restaurant that aspires to a Michelin star it would be good not to include having worked at the neighborhood pizzeria, but instead emphasize similar experiences. It is clear, however, that for beginners this experience may not be available and therefore it is in this section that all those activities that in some way have allowed the candidate to develop a certain aptitude for work should be included, for example internships. training.
Professional experience
March 2019 – Today – Maître di Sala at Le Due Sorelle Restaurant, Rome
- Definition of new strategies for promotion of the structure
- Customer relationship management
- Room management
- Waiters brigade management
- Supplier relations management
January 2017 – February 2019 – Waiter at the restaurant Fortuna, Rome
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- Mise en place
- Order management
Table service
- Payment management
October 2012 – December 2016 – Waiter at the Quadrifoglio Restaurant, Rome
- Mise en place
- Order management
- Table service
- Payment management
Education
There are no real courses to become waiters in Italy but there are courses that allow you to approach the profession and others that allow you to take your training to a different level.
Training
- September 2018 – February 2019 – Maître Course di Sala at Cucina e Cucine, Rome
- March 2012 – HACCP certificate (renewed every 2 years) at HACCP Online
- October 2011 – August 2012 Waiter course at AssoApiFormazione, Rome
- September 2006 – July 2011 Secondary Diploma at the Pellegrino Artusi Hotel Institute, Rome
Capacity
A waiter, regardless of his level and the service he offers , he must keep in mind that he always turns to the customer and that, unless particular conditions occur, the customer is always right or in any case has the right to be heard and to obtain an answer. This is why it is important to include fundamental information on the CV, personal skills, to allow the recruiter to evaluate the profile more completely.
Capacity
- Ability to work in a team
- Resistance to fatigue and stress
- Attitude to customer service
- Dynamism
Professional skills
To work as a waiter you need to know the basics of the job but also other elements that ensure that the room is managed correctly. These are the professional skills that must be included in this section.
Skills
- Accounting Management – Expert
- Use of Cash Register – Expert
- Use of Office Package – Expert
Foreign languages
Foreign languages can make a difference when applying to work as waiters, especially in those situations where the place is frequented by foreigners or is located in a locality tourist. It goes without saying that if you are applying for a position as a waiter abroad, in addition to specifying the languages, including Italian, the CV must be written in the language of the country in which you are applying.
Known languages
- English – Native language
- Italian – Good
How to layout a CV for a job from waiter?
Since experience and skills must stand out, a good waiter CV should be laid out using a readable font and light and unobtrusive graphics. Great attention must be paid to the writing of the CV to avoid trivial errors and also to the arrangement of the elements on the page, precisely to highlight the chronological nature of the same. Avoid unnecessary details and bet everything on your own experiences. As for the photo, remember that it is always optional but it could be required precisely because that of the waiter is a position that requires a certain image: you can not put it or decide to go along with the job offer, which would certainly guarantee you an advantage.